Faulty DSO2C10

CYH2018

I bought this unit serial number CN2323029048094 on 27/07/2023 from
Banggood.

When I first switched it to test it, Channel 1 did not work and I later
found other problems as well.

After some discussion Banggood refunded the cost, but did not want the
unit back due to the cost of returning it to them.

So either it is to be scrapped, or is there anywhere in the U.K. where
it could be repaired, please?

I now have a DSO2D15 which I am very pleased with.

Tony Meacock

CYH2018

Dear Sir,

Greeting from Hantek.

Can only return to Hantek for repair,

Have a nice day.