Hantek MSO5102D Firmware Upgrade Problem

Elkeran · Post time 2017-1-20 06:38:41

Edited by Elkeran at 2017-1-22 02:40

Dear Hantek Support

I have a problem after firmware upgrade (dst1kb_func_hantek_dso_mso5102d_20160901.0.up)

The upgrade process occurs normally, and a dialog pops up on screen confirming the success of upgrade, and asking to restart the equipment.

After the restart, the blue screen appears and then black, and repeat. The scope didn't start.

Please help me, any advice .....

Best Regards
Elkeran

amy · Post time 2017-1-21 11:35:03

Sir, we had contact you via email.

Elkeran · Post time 2017-1-22 02:37:01

Dear Hantek Support

I followed your instructions carefully and sent you the log file.
Many thanks for fast replay and good customer support

Best Regards
Elkeran

zoltan · Post time 2024-3-24 01:09:03

Elkeran replied at 2017-1-22 02:37
Dear Hantek Support

I followed your instructions carefully and sent you the log file.

Hi Elkeran...!
I have seen your old post and I have the same problem now. Have you solved your problem? How?
Thanks in advance...!