Hantek 6204BD not working Pulse Trigger

Anton

Hello!!! I need help!!!Does not work sync Pulse Trigger. I put different conditions of operation PW Condition:  (Equal = ; Unequal= ; More > ; Less < ),
exhibited a different range of Pulse Width from 10ns to 10s Pulse Trigger sync does not work.
Example: figure 1: included DDS generator. In figure 2, include an Edge Trigger ( Trigger Edge triggered D Trig'). Perform measurement Period 100 uS
the frequency of 10 kHz. In figure 3 include a Pulse Trigger set the PW Condition ( = Equal ), Pulse Width ( 100 uS ) Pulse Trigger no sync (AUTO).

amy

Sorry to reply you so late.
Our engineer will modify this bug, please wait for a while.

Anton

well, I'll wait...

rlmac

Hi, I'm Brazilian and I noticed the same problem on the DSO6074BE. I can not run trigger by pulse.
Grateful.

amy

Sir, please register a username and login to download the latest software on our official website: http://hantek.com/en/ProductDetail_2_10164.html

Anton

Amy thank you!!!!))) The trigger pulse is running, but at a frequency more than 500 kHz begins to grow error. Example 1: applying a sine wave of frequency 10 kHz with an amplitude of 2 Volts, pulse width of 50 ?s. Include a trigger pulse (equal = ) 50 ?s and the trigger pulse is triggered in the range of 47.6....52,6 ?s, which is within the range of plus or minus 5 % of the pulse width. Example 2: applying a sine wave with a frequency of 10 MHz with an amplitude of 2 Volts, pulse width of 50 nS. Include a trigger pulse (equal = ) 50 nS, and a trigger pulse is triggered in the range 32....55 nS that is not included in the range of plus or minus 5 % of the pulse width must be 47,5...52,5 nS. Example 3: applying a sine wave with a frequency of 30 MHz with an amplitude of 2 Volts, pulse width of 16.6 nS. Include a trigger pulse (equal to = ) of 16.6 nS, and a trigger pulse is triggered in the range of 10....23 nS, which is not included in the range of plus or minus 5 % of the pulse width must be 15... 18nS.