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DSO5072P Error: Fpga version does not math with the app!!

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Post time 2017-10-21 04:57:08 | Show all posts Reply Awards |Descending |Read mode
The model of 2009. The error appeared a month ago. When turned on, enters this state and does not respond to buttons. Tried to update via USB but does not want to. I do not know what to do. Help to fix the problem. Thanks in advance.

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 Author| Post time 2017-10-26 01:07:49 | Show all posts
The oscilloscope worked well until recently. A month ago this mistake began to appear. Now the error is always there. It was bought 4 years ago and I can not find this seller anymore. I need only a technical solution.

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 Author| Post time 2017-10-26 01:11:05 | Show all posts
From the forum I realized that this is a software error.
http://www.eevblog.com/forum/tes ... z-bw-for-free/1850/
But first I need to get out of this state

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 Author| Post time 2017-10-26 23:55:49 | Show all posts
Can there be any combination of buttons for reset?

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 Author| Post time 2017-10-29 01:35:01 | Show all posts
Edited by DaNetUg at 2017-10-29 01:42

Thank you for helping me with my problem.
Do you have abnormal upgrades?

I can not update anything because there is no way out of this state. From the beginning of the power-up, the Oscilloscope does not respond to the buttons.
If not, that may be a crystal oscillator fault.

I do not see the generation, because my other oscillograph is also up to 70 megahertz.  Maybe there is this problem
C:\Users\Anatoly\Desktop\hant.jpg





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 Author| Post time 2017-11-4 15:51:32 | Show all posts
Oh sure. I already ordered a resonator. I will report the results when I replace it

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 Author| Post time 2017-11-14 03:07:05 | Show all posts
I got quartz. I replaced it, but the problem did not go away.

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 Author| Post time 2017-11-15 02:14:28 | Show all posts
Dear Amy.! Please read your own messages as they were before.

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 Author| Post time 2017-11-16 06:14:34 | Show all posts
Sir, the hardware should be out of order.
Please contact your seller to repair.
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