nutshellpan@gmail.com Publish time 2018-10-17 05:04:53

Dso5102p black screen

My scope yesterday stopped working. It was in his box because I use it rarely, and when I putted it on the screen was completely black. The scope seems to make the initialization, I can see the button lights and I can hear de relays switching, but the screen seems to be desd. Is there any warranty? I used it a few times Since I bought it 23 months sgo! It's just brand new! Thanks

amy Publish time 2018-10-17 09:14:17




Dear sir, please check whether there is the relay sound when you press "Autoset" button.
If there is, we can determine the LCD screen is fault.
You can contact your seller to try to get the warranty.

nutshellpan@gmail.com Publish time 2018-10-17 14:36:23

Yes I can hear the relay. I contacted the seller

davoengineering@gmail.com Publish time 2022-8-13 18:08:55

I have the same problem on my DSO5102B, But I don’t hear any relays and I push buttons

davoengineering@gmail.com Publish time 2022-8-13 18:17:58

I miss you I measured the voltage at variousplaces on the boards, looking for 5 vdc and ripple and everything looks good except that the voltage going into the display board was 5.xx vac.
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