raphidae Publish time 2019-4-20 09:00:39

Hantek 6022BL Windows 10 driver installation fails with "Bad Image"

Edited by raphidae at 2019-4-20 09:26

Hi,

I just received my Hantek 6022BL, but I can't get the drivers to work on Windows 10. First I downloaded the drivers from the product page (http://www.hantek.com/en/ProductDetail_2_153.html), which include drivers for "Win 10", however they're signed and dated in 2014 (when Windows 10 was released in 2015, but let's say they developed them on preview builds).

I also tried the drivers that come with the software (downloaded from the same link), they claim to be the same version, but are different size files and signed and dated from 2016, but also don't work.

Furthermore, the manual does not explain the button on the thing marked H or P, depending on which the device identifies differently to Windows. I figured out this needs to be in H for the drivers to even be detected. (What is this for??)

No matter which of the above drivers I install (and whether I choose DRIVER 1 or DRIVER 2) I get the following error:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xThe zipfile the drivers came from was not corrupted (but I've re-downloaded just in case).
Please note that I received an 8cm CD with the device, but I can't read this disc because I have a slot-in DVD-reader. So no idea what's on there, I assume the software/drivers on the site are more current.

I also tried the drivers from https://www.eediscuss.com/forum.php?mod=viewthread&tid=6991 Hantek6022BL_Driver.zip(which seem the same to the ones with the software, signed 2016), same error.

Microsoft Windows

raphidae Publish time 2019-4-20 09:03:31

Edited by raphidae at 2019-4-20 09:14

<remove> (double)

raphidae Publish time 2019-4-20 09:08:52

Edited by raphidae at 2019-4-20 09:14

<remove> (double)

OASJ2YSeeEhBQo1 Publish time 2019-4-21 05:34:29

As I already wrote many times (and you just noticed), Hantek's USB drivers are a mess. Try to do this: Open the Windows Device Manager and mark the option "Show hidden devices" in "View" menu and then remove all Hantek drivers that you see (when you are deleting a device form the list, make sure to check the option "uninstall driver").
Unplug an plug the device again to confirm that there is no driver left in the system. When you see only the yellow exclamation mark, download the latest drivers from Hantek and manually install the Win 10 driver (in the Windows Device manager right click on the device and select "update driver").
Also try to plug the device in a different USB port and make sure that both connectors of the USB cable (black and red) are plugged. Oh! and don't use any USB hub, I don't know why but hantek's USB drivers don't work through a hub, you'll get a blue screen and the computer will crash and reboot.


Regarding the button at the back, it is simple: keep it pressed (H position) to use the oscilloscope with Hantek's USB driver and software. With the button in the position P (unpressed) the device will use the fx2 usb driver, this way you can use the Saleae Logic software for the logic analyzer (limited to only 8ch but way better and much more useful than the original software). You need to unplug and plug the device againto the usb port every time you press the button for it to work.
https://www.youtube.com/watch?v=G5tFnaFK7qs

amy Publish time 2019-4-22 13:53:35

First, press H/P button to H position, and now connect the scope to your computer via the USB cable.

And refer to this post to update the driver for windows10.
https://www.eediscuss.com/forum.php?mod=viewthread&tid=9012&extra=


raphidae Publish time 2019-4-25 21:04:25

I did both the suggestions, and it doesn't work.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x"

I'm going to return it.

Han Publish time 2019-4-26 09:13:45

Sir,please wait,Hantek will try to solve your problem

Robert2308 Publish time 2019-5-5 11:20:42

Edited by Robert2308 at 2019-5-5 11:23

any driver which I downloads will not sucesse to update the driver foe Win 10. Please advise how do it?

amy Publish time 2019-5-9 16:29:50

First, press H/P button to H position. If you can, please connact a adapter 5V@2A to the red connector of the usb cable. Second, connect the scope to your computer via the USB cable.
Pay attention to the sequence of operations.
And then open the device manager of your computer, right click the unknown device, select Properties.
And give me a screenshot of the Hardware ID as the following picture.






amy Publish time 2019-5-9 16:33:57

And you can refer to last author in this post, he solve this problem by a reset of USB host controller and a diagnostic system reboot.
https://www.eediscuss.com/forum.php?mod=viewthread&tid=9012&extra=&page=3
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