DSO4202C Pass/Fail Test Failed
Edited by Sead at 2019-10-17 00:58Support needed!
The Pass/Fail test on my DSO4202C shows a large amount(more than. 90%) of the failed frames.
https://www.eediscuss.com/forum.php?mod=image&aid=3196&size=300x300&key=5799f0323f2e547b&nocache=yes&type=fixnone
System Information:
Model: DSO4202C
SW Version3.50.0(190613.0)
HW Version: 1020xffffa001
I need solution for this issue.
Can someone please advice me on how to contact Hantek Product Support?
I need urgently solution for pass/fail case as per above.
Thanks Sead
Please upload a video to study.
Edited by Sead at 2019-11-6 18:53
amy replied at 2019-11-5 14:53
Please upload a video to study.
Thanks for your reply. Please instruct on what kind of video you expect.Kind Regards, Sead
Engineers want to see the dynamic video of waveform jitter.
Edited by Sead at 2019-11-8 03:30
amy replied at 2019-11-7 16:40
Engineers want to see the dynamic video of waveform jitter.
https://www.eediscuss.com/static/image/filetype/zip.gif
Please find enclosed short movie. If you need longer sequences,
please provide upload link. Discuz!does not allow longer files than
1000 k.Kind Regards /Sead
Please give me the serial number of your scope.
amy replied at 2019-11-9 10:26
Please give me the serial number of your scope.
Here you are:
T 1G/049 005857
Kind regards, Sead
Our engineer will try to modify, please wiat for some days.
amy replied at 2019-11-14 16:12
Our engineer will try to modify, please wiat for some days.
Thanks for informing me. Looking
forward for a solution.
Kind regards,
Sead
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