dso4102s
Hello!I have a hantek dso4102s (HW:1020xffffa000, SW:3.50.0(20190325.0)) oscilloscope.
Now there is a problem with him.
- When turned on, it does not load.
- When turned on again, it goes to the menu with a message about incorrect shutdown.
Rebooting on F1 does not give a result. Resetting to factory settings for F2 results in an operational failure. When updating from a flash drive, the dso4kc_func_hantek_dso_dso4102c_20190325.0.up file for F3 ends in an operational failure.
Kindly help me resolve the issue
Please upload a video to study.
Hello Amy!
in .AVI
https://drive.google.com/file/d/1phtOADwGV_ZEgC3ESQkE7uYPbgQOmu75/view?usp=sharing
in .MP4
https://drive.google.com/file/d/1p7IQvb9rApUMZ8DGv2MnRX8qt8bYIiu4/view?usp=sharing
Thank you!
I hope for help.
amy replied at 2019-12-12 13:44
Please upload a video to study.
Hello Ami.
I uploaded the video as you requested.
(https://drive.google.com/file/d/1phtOADwGV_ZEgC3ESQkE7uYPbgQOmu75/view?usp=sharing)
Possibly, my problem with the DSO4102S is similar to the problem described in https://www.eediscuss.com/forum.php?mod=viewthread&tid=14831&extra=page%3D2.
Then please help me find recovery_burn file for DSO4102S.
I have give this problem to the product engineer, please wait for a few days, I will give the resolution to you asap.
What can a product engineer say about this problem?
Maybe there is a utility program that will fix the system startup error?
Please refer to this video to operate and select F2 to recover the system.
Edited by Eugen at 2020-1-22 04:39
The specified procedure has already been performed. But I repeated it. As before, an “operation failed” is displayed in the process of recovering.
System boot does not happen. When turned on again, it goes to the menu with a message about incorrect shutdown
What to do if the operation with F2 does not give a result?
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