RayD Publish time 2021-5-16 18:31:04

DSO2402C faulty USB



I have had a DSO4202C (T 1G/049 005308) for 2 years and the USB on the front has never worked. At the time neither the supplier nor Hantek were able to give advice on how to fix it so I have had to use it without. Both were unconcerned about a fauly item being delivered but, as I wasn't using the front USB I carried on without.

Yesterday the scope wouldn't boot up and I had to revert to the original factory firmware 3.50.0.

I have found a more recent firmware online, but I can't upgrade it without the front USB working.

Is there any way I can get the USB fixed, or is there any way I can upgrade via the SD memory card socket?

Many thanks,

Ray D


amy Publish time 2021-5-18 10:06:28

What's wrong with the USB port?
Please refer to this post for operation first. https://www.eediscuss.com/forum.php?mod=viewthread&tid=14945&extra=
If the problem still cannot be solved, please contact your seller to return factory for repair.


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