Software bugs cannot be fixed by hardware repairs. I believe that programmers will fix bugs in the future.
But a change in the temperature regime of the "hardware" very often gives a malfunction in the software.
suser@mail.bg replied at 2021-8-22 00:06
Where is the video and how you will convince us that you will solve software problems with just ad ...
This video does not say that the oscilloscope has been restored to its correct operation, it shows that there are no freezes in this particular case.
I tried to update the scope with "dso3kb_20210714" and then "dso3kb_20210630_auto_update_fpga".
In both cases the update failed with the same error: "ted failed! Error code is -3"
I am experiencing similar issues to those reported on your forum, ie Frozen screens when navigating menus and sometimes incorrect settings.
Any ideas, and what does Error code -3 mean?
I now have Firmware 3202 and Software 20210714.00 installed
It looks like the Update files need to be in the root Folder of the Memory stick.
So far, after several hours of operation, I have not seen a single instance of frozen screens or mis-operations.
In addition it is worth noting that I do not suffer from offset issues which other people have mentioned.
Tony59 replied at 2021-9-3 20:33
I now have Firmware 3202 and Software 20210714.00 installed
It looks like the Update files need to...
What Firmware did you have, 3200?
I initially had 3200, now updated to 3202
there are several types of firmware out there (it's different from software). The most common types include:
1) 3000
2) 3200
3) 3102
4) 3202
you may also find the following unique types:
A015 etc
So, it's better for you to check your firmware first before upgrade: 3000 upgrade to 3102, whereas 3200 upgrade to 3202
You can also check it first: https://www.eevblog.com/forum/testgear/hantek-dso2x1x-firmware-updates-and-best-use-practices/
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