CYH2018 Publish time 2021-10-12 11:54:20

FW for Tekway MST1202B

Dear Hantek-Team,

I currently have a Tekway MST1202B which doesn't boot anymore.
The device is not modified.

Could you please help me out?

Best regards

Daniel

CYH2018 Publish time 2021-10-12 11:56:56




Dear Sir,

Greeting from Hantek.

This machine has stopped technical support.
We hope you will take a video of the problem to us, and we will do our best to help you.

Have a nice day.

ttt99809 Publish time 2021-10-15 01:07:18

Edited by ttt99809 at 2021-10-15 01:31



This is the video.

CYH2018 Publish time 2021-10-15 14:11:21

ttt99809 replied at 2021-10-15 01:07
This is the video.

Dear Sir,

Greeting from Hantek.

We have received your video and analyzed your video problem.
We regret to inform you that we cannot help you remotely.
If you want, you can send the machine to us for further analysis.
But the costs incurred in this process need to be borne by you.
Looking forward to your reply.

Have a nice day.

ttt99809 Publish time 2021-10-24 23:09:57

Dear Hantek Team,

Since the scope already is well out of warranty I hooked up the serial port.
I can see the bootloader starting up and trying to boot the embedded Linux.
But it stops at decompressing the kernel.
So I think the NAND Flash somehow got corrupted and I'd appreciate a flash image...

Thank You
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