2D10 Oscilloscope
This scope has 2022 firware.The freezes and inability to acquire with autoset,I have movies, 30 MB, I can send.
Regards, Dana.
Please provide your machine's system information. Utility->System Info.
Edited by danadak at 2022-7-6 09:01
Jing replied at 2022-7-5 16:36
Please provide your machine's system information. Utility->System Info.
I cannot add picture or file to give you the information, no icons for file upload or post a picture ?
Serial CN2212029025011
Software 1.0.2.0.0(220210.00)
Hardware 003.002.001.000.000.000.000.001
Firmware 3204
Regards, Dana.
danadak replied at 2022-7-5 17:03
I cannot add picture or file to give you the information, no icons for file upload or post a pictur ...
Dear Sir，
Please take a video of your problem and send it to support@hantek.com.
Jing replied at 2022-7-7 17:52
Dear Sir，
Please take a video of your problem and send it to .
Email sent.
Regards, Dana.
Still no response from Hantek ?
Regards, Dana.
danadak replied at 2022-7-14 16:42
Still no response from Hantek ?
DearSir ,
Sorry, are you sure you want to send the email? We have not received an email regarding your question here.
Edited by danadak at 2022-7-17 09:07
Jing replied at 2022-7-15 22:38
DearSir ,
Sorry, are you sure you want to send the email? We have not received an email regardin ...
I sent it July 7, and today. Here is a copy of July 7 send
https://1drv.ms/u/s!Al2JgiX7_qf06zfIl-YlFiZKumwu?e=ZRYQ6W
Regards, Dana.
danadak replied at 2022-7-17 09:03
I sent it July 7, and today. Here is a copy of July 7 send
DearSir ,
Sorry, we are sure that we did not receive your email here. Please resend.
Jing replied at 2022-7-19 00:13
DearSir ,
Sorry, we are sure that we did not receive your email here. Please resend.
I sent it two times, how many times do I have to send to get to you ?
Regards, Dana.
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