6254BD program does not run in Windows
Edited by gold at 2022-7-9 21:10Windows10
6254BD
it's working fine
but symptoms appeared a few days ago.
1. When I run the pc program, the program does not run
2. Disconnect the 6254BD from the computer and the program will run
but 6245BD not working
3. The LED on the front of the oscilloscope does not light up.
4. I can't hear the relay inside the oscilloscope working
5. It shows that the USB driver is fine.
Same with reinstalling
What should I do?
thanks
Dear Sir,
Please open the software after connecting to the machine. Then re-plug the USB to see if the machine can connect?
Edited by gold at 2022-7-16 19:26
Scope connect PC --> Driver recognized at Windows --> Open Software ( DSO6000 ) ==> Result : Software does not run ( Software windows not visible )
Scope connect PC --> Driver recognized at Windows --> Open Software ( DSO6000 ) --> Software does not run --> disconnect socpe and pc --> Result : Software running ( Software window appears ) - (1)
(1) --> Scope connect PC ==> Result : Software Windows Visible but Scope not Working ( attached Picture )
Hello. I have absolutly the same problem. How to repair it?
I see that red led blink. in device manager have a device . When start program it do not start, but if disconnect the program appear. If again connect device , program still on Searching Device....
i haven't fixed it yet
I want to buy two more of the same oscilloscope.
but AS is difficult and hesitating. :@:@:@
gold replied at 2022-8-1 03:40
i haven't fixed it yet
I want to buy two more of the same oscilloscope.
but AS is difficult and hesi ...
Dear Sir,
Please send an email to support@hantek.com.
Hello
What cable do use to connect oscilloscope to the PC? Do you use some USB isolators?
There may not be enough power to power the oscilloscope. So, first try to use standart cable withou any USB isolatros or hubs.
Brainiac replied at 2022-8-11 23:33
Hello
What cable do use to connect oscilloscope to the PC? Do you use some USB isolators?
There may...
Dear Sir,
Please use the red and black USB cable to connect the machine.
I always connect that cable directly to the pc.
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