Jing replied at 2022-12-1 15:54
Dear Sir，
Yes, you must use a 4G-sized SD card.
Incredible!
Jing replied at 2022-12-1 15:54
Dear Sir，
Yes, you must use a 4G-sized SD card.
Please see my last response w/picture. This is already using a 4G SD card
https://www.eediscuss.com/forum.php?mod=redirect&goto=findpost&ptid=17258&pid=25340&fromuid=52109
I never expected support to be this bad... I will tell anyone to avoid this brand like the plague whenever I have the chance, this is atrocious
lggomez replied at 2022-12-4 09:04
I never expected support to be this bad... I will tell anyone to avoid this brand like the plague wh ...
There is no support here. With some of the responses, It makes you wonder if we are being toyed with. Like I said in a previous post, one line answers and irrelevant jargon. Maybe time to just junk the piece of garbage and buy something of better quality. Lesson learned.
So yeah, the support is absolute crap, I'm stuck with a 260 dollar paperweight and don't have the luxury a buying a new one. Email support directed me to the same support poster on this thread with no help of course.
Should have gone the extra mile and bought a quality brand like siglent or rigol, I bet they use at least windows 7 for their support tools
Edited by Jing at 2022-12-13 15:33
Dear Sir，
Follow the video below.
https://www.filemail.com/d/glqtqatrzqixcfb