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Title: hantek DSO2D15 [Print this page]

Author: Jing Time: 2024-5-20 08:03
Title: hantek DSO2D15
Customer consultation

Dear Qingdao Hantek Electronic! I bought a hantek dso2d15 oscilloscope through Aliexpress, which turned out to be faulty. I am sending a video of the device being turned on, and please tell me where in Israel they carry out maintenance and warranty repairs for hantek devices.
The machine startup screen is blank.

Author: Jing Time: 2024-5-20 08:04

Reply

Please re-connect the wiring of the machine according to the figure below. The white screen may be caused by loose wiring.

Author: yuribrod Time: 2024-5-20 21:03
I checked the connections of all cables inside the device, nothing has changed.

Author: Jing Time: 2024-5-29 08:45
Edited by Jing at 2024-5-29 08:47

yuribrod replied at 2024-5-20 21:03
I checked the connections of all cables inside the device, nothing has changed.

Dear Sir，
Please check the circuit.

https://we.tl/t-kQIUG6z1Z2

Author: yuribrod Time: 2024-6-12 23:59
Dear Mr. Jing! I followed all your recommendations for testing the dso2d15 oscilloscope and reported this on May 27, but did not receive a response. On June 3, I asked for an answer a second time, but still have not received anything. Please answer what should I do next with this oscilloscope. With respect Yu. Brodsky 12/06/2024

Author: Jing Time: 3 hour(s) ago

yuribrod replied at 2024-6-12 23:59
Dear Mr. Jing! I followed all your recommendations for testing the dso2d15 oscilloscope and reported ...

Dear Sir，
Please provide the serial number of your machine on the back of the machine. It may be due to screen damage causing a white screen.

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