Hantek DSO5202BM: The problem with using cursors Track mode.

amy

Dir sir,
Please cilck "Utility->System information" and give us a screenshot to study.

amy

Oleg10011001 replied at 2016-7-8 06:12
It turns out that the problem with cursors work in Track mode occurs when the oscilloscope and works ...

Dear sir,
We had send the latest firmware to your email.
Please check.

amy

Oleg10011001 replied at 2016-7-15 14:12
Well, after a firmware update, I see that the problem with cursors work in Track mode - almost solve ...

Dear sir,
Please check your email.

amy

Dir sir,
Please inform how to create.
We will test this problem.

amy

Dir sir,
We are modifying the BUG. Please wait for a while.

amy

Dear sir,
Please check your email.

amy

Please change the display type to dots toview.

When the basetime of the minor window is verysmall, the quantity of the display dots is very few.

There is a distance without data between twopoints.

When the cursor is between two points, thereis no real point to track, so the cursor cannot track accurately.

  

amy

About the new bug, we are modifying.
Later we will send the firmware to your mailbox.

amy

Dear sir,
Please check your email for the new firmware.

If you want to magnify to 2ns to view the waveform, please use single window mode.
In single window mode, the min. cursor step and basetime step are 50ps also, now you can view use the cursor to test every point.
In double window mode, the min base time of the major window is 200ns(constant), the cursor traces the points in the major window.
Now, the min. cursor step and basetime step are 5ns also. In minor window, the view just be an enlargement of the major window view.

amy

Dir sir,
We will contact you after we modify this bug.