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Hantek did surprisingly answer one of my emails recently.... but it took them almost more than a month before it happened.
One need to be both patient and persistent it seems.
I sent them three emails and the two latter was even translated to Chinese (mandarin) via Google to try to get their attention. Well... the asked for video confirmation of my oscilloscope issue and I sent it over a week ago so I'd guess it will take another three weeks before I hear anything, but hey, at least they answered once! ![](static/image/smiley/default/smile.gif)
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