hi, i have the same problem, when i connect the oscilloscope to the pc the power button stays on but the pc does not recognize the oscilloscope. could you fix it?
hi, I was able to reset the oscilloscope by reading the procedure that is in the forum, but I want to clarify that it only worked for me when I connected the vcc (3.3v) pin to the board, without that pin connected the software did not detect the oscilloscope.
Please scan the QR code on the back of the oscilloscope to download the software and install.
Now run the software and click "Help->Checkupdate" to update as prompted.
Please remove the batteries and only use the power adapter for power supply. Can the oscilloscope be turned on?