lggomez replied at 2022-12-4 09:04
I never expected support to be this bad... I will tell anyone to avoid this brand like the plague wh ...
There is no support here. With some of the responses, It makes you wonder if we are being toyed with. Like I said in a previous post, one line answers and irrelevant jargon. Maybe time to just junk the piece of garbage and buy something of better quality. Lesson learned.
So yeah, the support is absolute crap, I'm stuck with a 260 dollar paperweight and don't have the luxury a buying a new one. Email support directed me to the same support poster on this thread with no help of course.
Should have gone the extra mile and bought a quality brand like siglent or rigol, I bet they use at least windows 7 for their support tools