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Hi, let's talk about the second problem. I had already download and installed all the software you offered at the link, and the User Guide version 1.4. This IS NOT the problem. The problem is that the software doesn't work. I have found three peaces of software:
SETUP.EXE: first, it's a chinese version, so I couldn't understand the messages during installation.
Ok, but I've installed "HDM3000???" software, and it shows a mockup of HDM3065 front panel. I can click at the buttons, but there is no communication with the equipment. I've have tried USB and LAN ports with no results. The software doesn't have any configuration option; it's just a mockup, where we can click at buttons, but with no communication with equipment.
NETFRAMEWORK4.5.EXE: I have installed, and tried to access the equipment using USB and LAN ports before, and after installation, with no results.
IOLIBSUITE_17_1_19313.EXE: it's a Keysight software. I have installed, and the software has found the HDM3065 using USB and LAN ports, but with no results. I can't connect with the equipment, I can't see any answer, nothing. I have tried to run "HDM3000???" software after that, but I receive no answer.
About the User Guide (version 1.4), I have read all of it, and there is no section explaining the software installation process, and how to connect the equipment. To be honest, the truth is that the User Guide is a simplified version of Keysight 34461A Manual, with many problems. If you need, I can send comments about the problems I have found at User Guide. For example, your equipment has two buttons that Keysight 34461A doesn't have: "P" and "?". These buttons aren't described at the manual. Hantek only says that they exist when explains the front panel, but there is no further explanation after them. What they do?
I decided to buy HDM3065B (the version with LAN port) because I really need to connect the equipment to my network and computer, and I need some assistance to make it works. I'm making a review of the product to upload in YouTube, and it would be very nice if you can help me, as I would like to include this at the video.
Thanks in advance.
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