Last week I tried to update the firmware of the oscilloscope.
I tried it with two different USB sticks. Both sticks are formatted and works on my other systems.
1. Stick (USB 3.0):
No response from the oscilloscope.
2. Stick (2.0):
You can see the behavior on the following link on my homepage: Video from the USB issue
I didn't use any USB features (Save screenshot to USB stick, etc. ) before.
I have placed the ZIP file on the USB stick and extracted the firmware folder. -> Success
Before, I placed only the UPK file on the root directory of the stick. -> Failed with error code -3
Seems that the UPK file must placed in a folder. Can that somebody confirm?
Is it possible to save files to USB stick successfully?
Please confirm whether the firmware file is damaged.
You can download the firmware on this link and update again: http://hantek.com/en/ProductDetail_3_12167.html
I have tried a third USB Stick (8GB) and the DSO recognize the stick.
But still running into a problem. The firmware upgrade always fails with error code -3.
I have also tried to format the stick with DiskGenuis. But didn't help.