Electronic Engineer Discuss

Title: 365F Driver problem [Print this page]

Author: Hantek365F    Time: 2019-10-15 01:14
Title: 365F Driver problem


I recently purchased a 365F.

I have installed the driver from www.hantek.com on a Win 8.1 PC and a W10 PC.

In both cases the Device Manager says the driver is working properly but the software is frozen at E mv and none of the functions work.


Author: amy    Time: 2019-10-16 14:13
Please give me a screenshot of the computer device manager after you connect the 365 to your computer. It is better to display the device name.

And when you open the software, is there a prompt "No usb device was found"?

If not, please change the measure type such as V/A/OHM, is there the relay sound?

Author: Hantek365F    Time: 2019-10-20 01:25

Yes,  "No usb device was found" on software open.


Model: DMM USB

Manufacturer: STMicroelectronics

Driver Date: 11/9/2009

Driver Version: 3.0.1.0

Location: Port_#0003.Hub_#0003

Status: This device is working proper

Driver Management concluded the process to install driver sttube.inf_amd64_175f837f295c24ae\sttube.inf for Device Instance ID USB\VID_0483&PID_5722\5&1A5166B6&0&3 with the following status: 0x0.

Device USB\VID_0483&PID_5722\5&1a5166b6&0&3 was started.

Driver Name: oem1.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service: STTub30
Lower Filters:
Upper Filters:

Device USB\VID_0483&PID_5722\5&1a5166b6&0&3 was configured.

Driver Name: oem1.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 11/09/2009
Driver Version: 3.0.1.0
Driver Provider: STMicroelectronics
Driver Section: STTub30.Device.NT
Driver Rank: 0xFF0001
Matching Device Id: USB\VID_0483&PID_5722
Outranked Drivers:


Author: amy    Time: 2019-10-21 14:34
Please refer to this post to uninstall the driver and reinstall again.
https://www.eediscuss.com/forum. ... tid=9012&extra=

Author: Hantek365F    Time: 2019-10-21 19:43


Select “DSO-xxxx USB DRIVER 2"  is not listed in the device manager.

"STMicroelectronics" Bulk Demo is listed in the Universal Serial Bus controllers.


Author: amy    Time: 2019-10-22 16:13
There is the Hantek365 Driver in this post: https://www.eediscuss.com/forum. ... tid=9012&extra=
Refer to the document to uninstall the driver and use the Hantek365 Driver in this post to update the driver.

Author: Hantek365F    Time: 2019-10-22 20:32
I can successfully remove the device and the OEMxx.inf files but when I reconnect the 365F the device driver auto installs so I can't select the specified driver.

Author: amy    Time: 2019-10-24 10:33
Sir, after you uninstall the driver, please delete the two files in the following picture.
[attach]3208[/attach]

Now reinstall the driver.


Author: Hantek365F    Time: 2019-10-28 22:54
bhound7.sys (and bhound*.sys) was not found when I searched, however, after deleting STTub30.sys I was manually able to install the correct driver and the device is now working properly.

Thank you for all your help!

Author: amy    Time: 2019-10-29 11:54
That's great.

Author: didier    Time: 2019-11-25 22:22
Hello,

I have the same issue but i cannot download your pdf file uninstall driver.
I have windows 10 64 bits. Apprently i need to disable the driver signature enforcement function  to install the driver successfully. Can you help me please?
thanks

Author: amy    Time: 2019-11-27 16:26
didier replied at 2019-11-25 22:22
Hello,

I have the same issue but i cannot download your pdf file uninstall driver.

[attach]3279[/attach]


Author: karta.agus    Time: 2020-10-16 22:17
Edited by karta.agus at 2020-10-19 10:05

I have the same problem but the result is not the same, after i delete file sttub30.sys (cause there is the only file) and reinstall the driver it is still not work.

What should i check

Is the software can work on Windows 10?







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