Title: System update prompt [Print this page] Author: wangshuang Time: 2021-12-17 09:31 Title: System update prompt Edited by wangshuang at 2021-12-17 09:34
Customer consultation
I have a oscilloscope (DSO5072P) which fails to boot correctly. After the splash screen I get the following screen as picture attached. Is there a way you could help me please.
Serial T 1G/035 001681
Author: wangshuang Time: 2021-12-17 09:33
Reply
Please reboot it and see if it can run normally. If not, please let me know, thanks. Author: stephen.bradford@kone.com Time: 2021-12-19 10:03
Yes I have rebooted many times and still comes up with same splash screen Author: amy Time: 2021-12-23 11:48
Have you updated the firmware before the oscilloscope cannot be started?
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