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Hantek2d42 bugs report

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Post time 2019-2-14 15:58:54 | Show all posts



Sir, thanks for your feedback.
Our engineer will modify.

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Post time 2019-2-22 13:41:22 | Show all posts
Sorry, I didn't reply in time.
About signal burrs and the waveform is clipping on the negative side, the hardware needs to be changed.
Other firmware problem, please refer to this post to update the firmware: https://www.eediscuss.com/forum. ... id=13676&extra=
We'll give you the best solution. Please wait for some days.

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Post time 2019-3-2 16:34:12 | Show all posts
gf1 replied at 2019-2-25 00:27
@OASJ2YSeeEhBQo1:

To demonstrate how sinc interpolation can screw-up the displayed waveform (when t ...

Sir, sorry, the default interpolation mode is sinusoidal interpolation. No longer add other interpolation modes.
In fact, the choice of hardware components determines the transmission speed, operation speed and storage depth. Can not increase sampling number and add average sampling.
About the AWG burr, we will come up with a solution next week.
But about CH2 noise, our engineer has not come up with a good idea yet.
Please wait for some days.

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Post time 2019-3-2 16:56:10 | Show all posts
OASJ2YSeeEhBQo1 replied at 2019-2-25 14:55
Hi Amy,

I have a few more observations, if you allow me. Please, don't get me wrong, I really like  ...

Sir, the  values for MAX and MIN have been modified. Please download the latest firmware to update.
Due to the choice of hardware components, the transmission speed, operation speed and storage depth will be limited. Can not increase sampling number on PC software.
The update software has not been added English language.
About other usage and communication issues, I will feed back to the Engineer to modify.
I will reply you before next Friday.

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Post time 2019-3-8 16:08:50 | Show all posts
Sorry to reply you that the software and firmware modifications have not yet been completed.
The engineer will finish next week.

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Post time 2019-3-12 15:20:06 | Show all posts
Edited by amy at 2019-3-12 15:22

Sir, about the AWG burr, there is a solution to deal with.
1. Replace the resistance to 1.5KΩ in the following picture.
   

2. Use the firmware to update.
   

3. Connect "Gen out" to "CH1".
4. Open the oscilloscope and press "AWG".
5. Set the waveform type to "Sine", enter the second page and press "Calibrate(F3)" to calibrate.











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Post time 2019-3-16 16:47:36 | Show all posts
gf1 replied at 2019-3-13 06:33
Dear Amy,

thanks for your efforts to get this issue resolved.

In fact, I don't know much about hardware circuits. It's a solution given by engineers.
Most users do not have BNC to DMM connectors. So I think BNC to BNC is more suitable.
And the original calibration data cannot be saved at present.  I will advise the engineer.

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Post time 2019-3-16 16:48:25 | Show all posts
gf1 replied at 2019-3-15 06:19
I noticed yet another noise pattern of the scope, caused by the AWG, and affecting both scope channe ...

About the noise, I will feedback.
We will reply you next week.

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Post time 2019-3-18 16:42:22 | Show all posts
罐头瓶子 replied at 2019-3-18 10:40
请问下,你们的上位机软件自带的远程更新模块,版本还是老版本,没有放更新文件
...

最新固件已上传,请再次升级试试

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Post time 2019-3-22 14:47:02 | Show all posts
Sorry, our Engineer hasn't given me a conclusion yet.  I'll urge him to reply next week.
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