Hantek 6022BE issue

Vic

Hi,
I am seeing the same problem with my new 6022BE. However, I do not have an exclamation next to my driver, it says its working correctly. I installed the drivers from the included CD, and also the one off the Hantek website, but same result. i.e. the software just shows "Searching device..." I also have a flashing red light on the unit, next to the CH1 input.

I am running Windows 10 pro version 1903 OS Build 18362.356

Please advise.

Thanks

Vic

Hi,

Thanks for the quick response. Unfortunately, I still have the same issue. I tried to clean up all the device drivers after Uninstalling from device manager, as follows: deleted all Windows\INF\oem*.* files, then Windows\System32\drivers\Hantek*.*, and also cleaned up the DriverStore folder, removing hantek drivers. When I plugged in the module, I was back at "Unknown device", then Updated Driver from the files copied from the URL you provided. Here is what Event Viewer shows:

Information        16/01/2020 8:52:38 PM        Microsoft-Windows-Kernel-PnP        400        None        "Device USB\VID_04B5&PID_6022\6&2bb760e&0&1 was configured.

Driver Name: oem13.inf
Class Guid: {79046022-7904-7904-1980-198007056022}
Driver Date: 01/01/1601
Driver Version: 0.0.0.0
Driver Provider: ODM
Driver Section: Hantek6022BE2.Dev.NTamd64
Driver Rank: 0xFF0001
Matching Device Id: USB\VID_04B5&PID_6022
Outranked Drivers:
Device Updated: false
Parent Device: USB\VID_8087&PID_0020\5&3962a04f&0&1"
Warning        16/01/2020 8:52:38 PM        Microsoft-Windows-Kernel-PnP        442        None        "Device USB\VID_04B5&PID_6022\6&2bb760e&0&1 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_0483&PID_A0CB\0000001
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Location Path: PCIROOT(0)#PCI(1A00)#USBROOT(0)#USB(1)#USB(1)
Migration Rank: 0xF000FFFFFFFF0033
Present: false
Status: 0xC0000719"
Information        16/01/2020 8:52:38 PM        Microsoft-Windows-Kernel-PnP        430        None        Device USB\VID_04B5&PID_6022\6&2bb760e&0&1 requires further installation.

But I still get the flashing red light, and "Searching device..." in the app.

I must be missing something :-(

Thanks,

Vic

Vic

Ah. Problem fixed! I was starting the scope app from the desktop link that was installed by the installer. This was not working. But then I used the windows start menu, and started "Hantek6022BE" from there, it work fine!
Then I reinstalled the app, now the desktop link works too. Great.

Thanks,

Vic