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DSO5102B hangs

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Post time 2020-2-17 22:42:34 | Show all posts |Read mode
Edited by Eugene at 2020-2-18 01:35

sw: 2.06.3(120224.0)
hw: 10070x555583e9

My DSO hangs after 1-2 min of work. Boot count in sys info is always 1, DSO can't save any setting.
if I connect the signal it hangs mush faster.

It looks like e2prom corrupted.

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Use magic Report

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 Author| Post time 2020-3-4 20:58:25 | Show all posts
Edited by Eugene at 2020-3-4 21:03

Support service said, that they can't help because of too old device. Greate, wondeful service.
Can't you give the tools to reset e2prom?


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 Author| Post time 2020-3-4 20:59:54 | Show all posts
I can't you give the tools to reset e2prom?

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Post time 2020-3-12 23:55:36 | Show all posts
Edited by loole at 2020-3-12 23:58

You can try installing a new EEPROM (clean) and use disaster recovery. Turn it on in 1-2 seconds turn off and on again. On the black screen, you will see a menu with the item recovery.

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