DSO5102P Rotary knobs not working

wangshuang · Post time 2020-4-7 16:37:52

Please contact your local agent for a new keyboard.

wangshuang · Post time 2020-4-8 09:43:19

Please perform "Default Setup" to see if it can recover normal.

wangshuang · Post time 2020-4-9 14:39:05

Ok, Please give me the serial number, which is behind the stand.

wangshuang · Post time 2020-6-12 09:05:20

BeanieBob replied at 2020-4-17 07:46
Hi wangshuang.

I have sent you serial number by private message and I am waiting for your

Sorry for the late reply, but i didn't receive your email. My address is wangshuang@hantek.com

wangshuang · Post time 2020-6-12 09:10:10

Dadhyo replied at 2020-6-10 04:05
Hello all,
I have exactly the same problem with a dso5202p. All rotating buttons have no effect as i ...

Please perform self-calibration, after that, is there an error code pop up?

wangshuang · Post time 2020-6-12 09:13:44

yomeromex replied at 2020-6-2 08:46
Hello, I have exactly the same issue, my oscilloscope is two years old but with very few use, after ...

Please describe the failing problem, or take a video to me to check it.

wangshuang · Post time 2020-7-8 14:51:18

BeanieBob replied at 2020-4-17 07:46
Hi wangshuang.

I have sent you serial number by private message and I am waiting for your

It is recommended to check this relay.

wangshuang · Post time 2020-7-8 14:58:46

yomeromex replied at 2020-6-2 08:46
Hello, I have exactly the same issue, my oscilloscope is two years old but with very few use, after ...

It is recommended to check the relay.

wangshuang · Post time 2020-7-8 14:59:20

olrn replied at 2020-6-10 22:00
Hello,
I have the exact same issue on my dso5202p. It is very little used. Tried re-conneting the ke ...

It is recommended to check the relay.

wangshuang · Post time 2020-8-24 11:51:54

user567121 replied at 2020-8-23 23:28
Hi all, any news on the rotary knob problem?? i got a dso5102p which was barely ever used and now i ...