DSO4102c Error displaying the trigger.

wangshuang · Post time 2020-4-20 16:56:42

Please perform self-calibration, disconnect all probes and cables from CH1, CH2 and EXT.TRIG.

wangshuang · Post time 2020-4-26 16:51:13

I have feedback your problem to the engineer, I will reply you after processing.

wangshuang · Post time 2020-5-12 09:51:27

pavlenkoa replied at 2020-5-1 02:49
want to upset you, but the same picture is observed at 20 us, if you only increase it ...

Please take a photo of System Information: Utility->F1.

wangshuang · Post time 2020-5-12 14:28:55

Please use this firmware to try:
https://fil.email/vDsqXuI8

wangshuang · Post time 2020-5-20 10:42:38

The problem has been fed back to the engineer, I will let you know if there is new firmware.

wangshuang · Post time 2020-5-21 11:24:10

pavlenkoa replied at 2020-5-13 03:19
Here is another supplement. The error disappeared with a memory depth of 4k. With a memory depth of ...

Please use this new firmware to do measurement.
https://fil.email/jxaDYmuA