DSO4084B PC connection problem

aio · Post time 2021-10-20 11:32:34

Oscilloscope shows usb connection icon on the display, but windows software doesn't see the scope. Maybee the Keysight connection software needs this system infornation to properly connect. Please help me add this information, if you can.

aio · Post time 2021-10-21 15:39:31

The oscilloscope can not connect to PC software.

aio · Post time 2021-10-22 14:03:23

DSO4084B
CN1811001001542

aio · Post time 2021-10-23 15:01:54

Thank you for your assistance, oscilloscope is now connecting to PC properly.

Hantek support service is excellent.