6254BD program does not run in Windows

Jing · Post time 2022-7-12 19:25:10

Dear Sir，
Please open the software after connecting to the machine. Then re-plug the USB to see if the machine can connect?

Jing · Post time 2022-8-5 19:08:15

gold replied at 2022-8-1 03:40
i haven't fixed it yet
I want to buy two more of the same oscilloscope.
but AS is difficult and hesi ...

Dear Sir，
Please send an email to support@hantek.com.

Jing · Post time 2022-8-12 16:15:27

Brainiac replied at 2022-8-11 23:33
Hello
What cable do use to connect oscilloscope to the PC? Do you use some USB isolators?
There may ...

Dear Sir，
Please use the red and black USB cable to connect the machine.

Jing · Post time 2022-8-22 21:45:25

brussl1 replied at 2022-8-19 00:35
I use both cable . But problem still. On Device manager have a device but program don't start. When ...

Dear Sir，
You can email support@hantek.com.

Jing · Post time 2022-9-13 14:02:50

gold replied at 2022-9-9 07:03
I sent an email a month ago (8/7), but there is no response from Hantech
Is there any way to send th ...

Dear Sir,
You can contact your seller for repair first. If not, please provide the serial number of your machine.