|
Has anyone ever been able to get a reply from Hantek support?
I have tried to contact them several times but with no reply. I have written in boot English and Chinees (Google translated) but no reaction so far.
My Hantek DSO5102p oscilloscope suddenly broke down and will not boot any more, the backlight is just flashing now so I can't get to any menus to update the firmware.
PSU voltages is ok, no burned components or bad solderings, smoke or smell so it has to be firmware failure.
Is there a way to force flash it with new firmware? Any internal UART port for this or how do solve this?
Or... how do I get in contact with Hantek support to get help?!
Please, any help is appriciated!
/Sam Scott
|
|