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Hello
I have an issue with my Hantek product:
2 Chanel Digital Storage Oscilloscope 100 MHz
Model: DSO5102P
Serial Nr: T 1G/036 003279
Unfortunately, the device is not working properly. When it is switched on, first it displays the Hantek logo, and then this message is output:
--------------------------------------------------------------
l System update l
l Please insert the USB device with update l
l file witch can be obtained from the supplier l
l l
l Warning, DO NOT turn off the power during l
l firmware update is running l
--------------------------------------------------------------
I tried to update the latest firmware file via USB stick (FAT32 formatted, only this file is written on it) "dso5kp_func_dso5102p20170714.up" (from Hantek) but the LED of the USB stick is continuously blinking with no visible activity on the oscilloscope screen (no firmware upgrade progress bar showing).
I then attempted to leave the USB stick in the oscilloscope and gave it a reboot. Now the oscilloscope just keeps rebooting with no activity of any firmware upgrade.
Please can you help me to revive my oscilloscope.
Please find the following attachments:
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