Hantek DSO4254C not working anymore

krjdev

Hello,

Yesterday the oscillosope arrived. I have tested it and it was working.

Today I started a measure, to check the features of the oscilloscope, but it doesn't work anymore. I used the single shot function (Single button) and after that I pressed the Run/Stop button, the Run/Stop button blinks red and green very fast and then it didn't responds to any button press. So I powered off the oscilloscope. Maybe a software bug. Now when the power-on switch is pressed, the oscilloscope hangs when the Hantek logo appears. Is there a way for a hard reset? I can't find any information for this in the user manual.